Create and monitor tickets directly in our support portal
Send an email to support@aim-technologies.com for instant ticket creation
Call 888-234-0428
Option 3: Support for Acumatica Cloud ERP & CRM, Microsoft Dynamics GP, Dynamics 365, Azure, Microsoft Power Platform, AIM in the Cloud
Option 2: Support Cash Basis Reporting for Dynamics GP
Phone lines are monitored 8 AM - 5 PM Central Time Monday - Friday. In the event of an after hours emergency (system down), please submit a support ticket via the support portal or email.
Reponse Time: AIM Technologies' support services offer quick response times to address any issues or concerns promptly. This ensures minimal downtime and helps customers resume their operations efficiently.
Prioritization and Escalation: AIM Technologies understands the critical nature of certain issues and employs a prioritization system to tackle urgent matters first and an escalation process to involve higher-level experts if needed, ensuring complex problems receive appropriate attention.
Coordination with Partners and Developers: AIM Technologies facilitates seamless communication and collaboration with partners and developers. This ensures a comprehensive approach to problem-solving and leverages the expertise of different parties, resulting in more effective solutions.
Experienced Consultants: The support team is comprised of highly experienced and skilled consultants who possess in-depth knowledge of AIM Technologies' products and services. This expertise enables them to provide accurate and tailored assistance, addressing specific customer needs.
Regular Updates and Training: The support services may include regular updates on product enhancements, bug fixes, and new features. Additionally, AIM Technologies provides training resources to keep customers updated on the latest tools and functionalities.